Shipping Policy and Terms of Use

Your purchase validates your agreement to Alysia Mazzella’s terms of use.

Estimated Shipping Times

We ship orders via USPS 1-2 times per week year-round from the state of New York. Once shipped, U.S. orders normally arrive within 3-7 business days. Orders are shipped on a first-come first-served basis. Expedited shipping is not an option.

Order Processing Times

  • Orders are normally processed within 3-7 business days.

  • Holiday break begins December 21st and we resume normal processing times on January 6th.

International Shipping

Customers can currently ship internationally to select international countries. Add a country by request.

U.S. Orders over $75 Ship for Free

Customers who become an active newsletter subscriber automatically receive a free shipping code via email. To become a newsletter subscriber and receive a free shipping code, please submit your email address via the “Newsletter” form via the website footer.

If you are already a newsletter subscriber and haven’t received a code, please locate a previously received newsletter then unsubscribe your email address. Then, resubscribe your email address at our website footer. The automatic email will be delivered within 24hrs.

Code is valid on online orders shipped within the USA only. Cannot be combined with other codes or discounts. Cannot be applied after purchase. Does not apply to subscription products. Email address associated with the order must be an active newsletter subscriber at the time of placing an order.

Subscription Orders

To manage a subscription, login to your account using the icon in the top navigation of our website. You can also locate a previous order confirmation email to find a quick link under the “Order Summary” section. 

Buyer Agreement

  • You as the customer have the right to make an informed decision prior to purchase. Your purchase demonstrates your absolute assumption of liability.

  • Customer agrees to use our products for their intended purpose only.

  • Customer agrees to our shipping policy.

  • Customer agrees they have provided a correct and secure mailing address at the time of placing an order.

  • Customer agrees not to hold Alysia Mazzella responsible in the unlikely case of a lost or damaged parcel by USPS.

  • Alysia Mazzella will not be held responsible if the the shipment was marked as “delivered” by USPS.

  • You as the customer are responsible for filing an insurance claim for a refund through USPS.

  • Customer agrees not to hold Alysia Mazzella responsible for any fees that incur for Domestic or International shipments.

  • You as the customer holds responsibility over your own actions. Purchases from Alysia Mazzella is an exercise in this responsibility.

  • Alysia Mazzella assumes no responsibility for the improper use of these products. Your purchase from www.alysiamazzella.com waives, without exception, your right to hold Alysia Mazzella liable in any way for the misuse of our products.

  • You are agreeing to indemnify and hold Alysia Mazzella harmless from any and all losses, damages, liabilities, claims, actions, penalties, fines, costs and/or expenses arising from, or relating, to any injury, illness, or harm caused by the use of our products.

  • The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction.

  • All customers, Domestic and International, agree that you are solely responsible for following your own State's/Country’s regulations regarding the products you purchase.

  • No discount code can be applied after purchase.

  • Discounts codes apply to subtotal and cannot be combined with other discounts.

  • Orders cannot be changed after purchase.

  • Refunds can only be made before your purchase has been shipped. Please contact us to cancel your order.

  • No returns, refunds, or exchanges can be made after an order has been shipped.